Shipping policy


Shipping destinations
We ship globally, but there are some countries which we do not ship to due to legal or shipping carrier restrictions.

The list of restricted countries may change depending on world events, but for now, we don’t ship to the following destinations: 

  • Crimea, Luhansk, and Donetsk regions in Ukraine
  • Russia
  • Belarus
  • The Gaza Strip region in Palestine
  • Ecuador
  • Cuba
  • Iran
  • Syria
  • North Korea 

Please note that Russia’s war in Ukraine severely limits shipping to Ukraine. For now, we’re only able to ship products fulfilled in our Latvian facilities.

Additionally, our shipping carriers have a list of countries where they temporarily don’t offer international shipping due to circumstances like natural disasters and other service disruptions. You can review the up-to-date information on the USPS homepage.

Please note that the list of countries where we or our shipping carriers don’t offer international shipping may change.

Customs fees

Depending on your order’s destination and fulfilment location, your customers might have to pay customs fees. The fees vary depending on the order value, country limits, and other factors. 
  • Custom or Import Charges are not applicable for orders within the UK.
  • International Order Charges: Please note that these charges are applied once an order reaches the destination country and we cannot cover this. Unfortunately we have no control over what these charges will be and these vary from country to country. We would advise that you find out what these charges may be before you place your order.

Live shipping rates

Live rates are calculated by carriers in real-time and displayed during order checkout. These rates are determined by the order fulfilment location, shipping destination, shipping method, and carrier pricing.

We don’t ship to some countries because of legal restrictions or shipping carrier limitations as detailed above in the section Shipping destinations.